As more Gen Z join the workforce and companies shift to the hybrid work model, employers need to relook the employee experience in their organisation.
Salary, increments, and promotions are not sufficient to keep employees satisfied these days. They look for something more tangible in the form of a positive employee experience.
Here are 6 ways to Improve Employee Experience:
Know Your Employee Demographic
The US Bureau of Labor Statistics predicts that 75% of the workforce will be made up of millennials by 2030. Organisations must prepare for what this demographic is looking for in their employee journey.
Update Your Onboarding Process to Suit Current Trends
The onboarding process is crucial to building that positive employee experience. A few ways to welcome new recruits are assigning a mentor to guide them in their new position and a single-day orientation to introduce them the company culture and benefits.
Make Use of Employee Journey Mapping
Assess your employees at different stages of their stint, for example the new employee stage, after two to three years, after more than three years. At each stage of an employee’s journey, their needs and expectations would be different.
Do Not Overload Your Employees
Research shows that work overload can reduce employee productivity by as high as 68%. Keep track of each team member’s workload and adjust their schedules or reassign tasks where necessary.
Create a Culture of Daily Learning
Sometimes, employees are so tied up with daily work that they have no time for learning or skill development. Try to allocate time on a daily or weekly basis for your employees to learn a new concept or attend skill training.
Share Customer Feedback With Your Employees
Keep your employees motivated by sharing customer feedback with them. The customer’s appreciation of your employees’ contribution will boost their morale and encourage them to keep up the good work.
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